It has since grown to supply automateddialing, callhandling and data. Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from. Sign up now and get the same team, the same management, and as always, the same. Touchstar callgenx is offered as a software asaservice solution.
Touchstar, a world class provider of call center software. Touchstars predictive dialing system provides increased agent productivity while assisting tcpa and donot call registry, easiest to use along with robust inbound acd features. The 8x8 contact center provides all the capabilities needed for every type of contact center to include. These features include scripting, recording, custom integration, compliance. You will need to click here to be redirected to this site. Start your call center technology search with a touchstar call center advisor that can recommend the best solution for your business. Apr 17, 2007 touchstar software international currently has offices in leeds, england. Our cloudbased call center software products are nimble and easy to scale. Campbell, tmcnet contributing editor touchstar news alert, a provider of predictive dialer solutions and a. Touchstar offers more configuration and budgetary options than any other provider in the world. Touchstar contact center solution for better efficiency. At the same time, call center software offers a number of dedicated features for both agents and supervisors that cant be found in other types of business communications solutions.
Touchstar software corporation, a privately held company. Campbell, tmcnet contributing editor touchstar news alert, a provider of predictive dialer solutions and a rapidly growing call center software developer, has successfully partnered with ipconverge to implement touchstar call center technology. Noble systems, the leader in call center technology, provides a unified. Every customer contact is an opportunity to delight, to solve a problem or to make a connection. Open source contact center software with predictive dialer capabilities. Depending on the modules purchased, users can use a predictive dialer designed to boost productivity by 400%, manage phone campaigns, track phone agents performance, and more. These features include scripting, recording, custom integration, compliance management, acd, voip and more. Call us today at 18774997012 or fill out the contact form on the right. How predictive dialer connects your business to potential customer. Full local postsale system maintenance and service, including rapid response callout for any customers that require it. Touchstar callgenx is offered as a softwareasaservice solution. You may still contact our salespeople at the regional phone numbers below.
Touchstar visual supervisor is the next avatar of the existing touchstar supervisor application, an application that renders real time data to aid supervisors. You will be automatically redirected in 10 seconds. Touchstar is a rapidly growing world class contact center solutions provider of call center software, hosted call center software, predictive dialers, ip pbx, voice messaging, and call center long. Rick provides the technological and operational vision that drives callevo towards the highest compliance standards and changed the automated dialing industry. Callcenternow is a software product that is offered by chasedata, which is a canadian based company, whereas touchstar dialer is offered by daviker group, a company that is based in the. Touchstar partners with ipconverge to implement call center. Touchstar software creates visual representation of call.
The touchstar dialer, provided by daviker, is a feature rich and cost effective outbound call centre solution that substantially improves productivity, accountability and profitability throughout any call. The noble suite features a comprehensive lineup of contact center solutions that can be customized to meet the needs of any business. Touchstar dialer has increased its productivity of predictive dialing by removing calls that are unproducti. Contact center solution for better efficiency noble systems.
Pdi, the leader in enterprise management software for the convenience retail and petroleum wholesale markets, delivers software solutions to connect to intelligent business. Touchstar visual supervisor is the next avatar of the existing touchstar supervisor application, an application that renders real time data to aid supervisors in making intelligent decisions based on criteria like. Facetcorps flagship product is an innovative software based business phone system that minimizes operating costs and increases productivity. Well, we werent satisfied with those choices so we came up with the calm and the storm support service plans that now give touchstar software clients a. Touchstar, a world class provider of call center software and. Predictive dialer, outbound dialer software callcenterhosting. Most call center software solutions today allow call center agents to obtain and access relevant customer information within a single screen of a multichannel desktop application program. Our peoplefirst approach, combined with our 35year heritage and bestinclass technology, help you thrive in todays digital economy. The investor relations website contains information about svb financial groups business for stockholders, potential investors, and financial analysts. Vocalcom cloud contact center is a call center software for small to medium businesses.
Customer focus touchstar works with mediumsized businesses and large enterprises in the fields of collections, customer service, financial services, government, mortgage, political campaigns, and telemarketing. Davikers predictive dialler daviker contact centre solutions. For your call center business, every customer is important and hosted. When all your office needs is a simple 1015 line call center solution, it can be helpful to have a quick ataglance breakdown of pricing and what each call center software provider offers. Touchstar partners with ipconverge to implement call center technology in asia by susan j. For your call center business, every customer is important and hosted predictive dialer provides the ability to establish a rapport with your customers while filtering busy numbers, disconnected numbers, no answer and voicemail calls. With a history of success in the dialer and call center software industry worldwide, steve bederman, former ceo of vocalcom north america and touchstar, now ceo of the call center corporation, and his team have managed five different telephony providers combined. We are touchstar software experts and founders that are known for our customer service and are here for you. Noble systems, the leader in call center technology, provides a unified contact center solution that elevates performance and drives new levels of productivity and efficiency. Convenience store software wholesale petroleum software pdi.
Leading call center technology provider digisoft a touchstar software company releases new versions of its award winning software digisoft announces the arri. Touchstar s headquarters is located in richmond melbourne, virgin island, usa. Touchstar 2008 runs on a dell enterprise server that has been optimized for touchstar software and touchstar specific telecommunications port drivers. Nov 22, 2016 more often than not, it can be a difficult task to gather bottom line call center software pricing information, and a lengthy process to obtain a quote. Touchstar software international currently has offices in leeds, england. Touchstar unveils 2008 enterprise call center system touchstar unveils 2008 enterprise call center system.
Call center systems share characteristics with both standard business phone systems also known as pbx systems and customer servicehelp desk solutions. Touchstar competitors, revenue and employees owler. Touchstar acquires facetcorp for its innovative phone system. Bederman started with touchstar in 1998, when the technology company was a twoperson fledgling business. Touchstar dialler alternatives and similar software. With the help of capterra, learn about touchstar, its features, pricing information, popular comparisons to other predictive dialer products and more.
Apr 05, 2006 touchstar software corporation is a privately held developer of software based predictive dialer and contact center solutions with headquarters in denver, colorado, and offices now in new york. The complete noble enterprise call center solutions suite. Touchstar a provider of unified communication and callcenter technology. With a history of success in the dialer and call center software industry worldwide, steve bederman, former ceo of vocalcom north america and touchstar. Handles inbound, outbound, and blended phone calls, as well as inbound email and. May 04, 2007 touchstar is a rapidly growing world class contact center solutions provider of call center software, hosted call center software, predictive dialers, ip pbx, voice messaging, and call center long distance services. Touchstar predictive dialler is a feature rich and cost effective contact centre solution that improves productivity, accountability and profitability. Going with an even less expensive alternative, interactive intelligence offers their own unique call center software pricing platform, at a cost even lower than ringcentrals already. About touchstar touchstar is a rapidly growing world class contact center solutions provider of call center software, hosted call center software, predictive dialers, ip pbx, voice messaging, and call center long distance services. Touchstar, which offers call center software facilitating the remote or homebased agent model, today announced the launch of commerce for change, a new initiative to help create jobs for remote. Touchstar partners with ipconverge to implement call. Touchstar call center is a comprehensive call center software that is divided into six modules. Commerce support is a combination of customer service and knowledge base solution that assists customers with online transactions such as buying decisions, rma handling, and resolving technical issues and concerns.
Touchstar key features touchstar solutions are premier call center software that are packed with innovative features. Home channels news articles blogs webinars white papers ebooks industry directories buyers guide channel program guide events subscriptions media kit contacts touchstar unveils 2008 enterprise call. The activity of call center agents is customizable. Touchstar has an estimated 92 employees and an estimated annual. The touchstar dialler comprises of blended predictive and power dialler, advanced call recording, real time and historical. The 8x8 contact center provides all the capabilities needed for. A leading supplier of mobile computing solutions hardware and software to the bulk. Leading call center technology provider digisoft a. Predictive dialer, call center software, on site and hosted call center systems, unified communications, and voip phone system from touchstar predictive dialer, dialer, auto dialer, call center software, telemarketing software from touchstar software. Touchstar software corporation, a privately held company, markets its call center. Facetcorps flagship product is an innovative software based business phone system that minimizes.
Below is a list of the key features of the touchstar call center system. Touchstar solutions are premier call center software that are packed with innovative features. Oct 10, 2008 touchstar, a world leader in call center software, has acquired facetcorp of dallas, texas. Touchstar s predictive dialing system provides increased agent productivity while assisting tcpa and donot call registry, easiest to use along with robust inbound acd features. Touchstar software creates visual representation of call center. Touchstar dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. Touchstar software receives contact center world members.
Digisoft a touchstar software company is a global provider of call center solutions, crm applications, and call transaction management systems. Touchstar is ranked 40th in the us telecommunications. Touchstar s world class call center software can be deployed on site or in a hosted call center software as a service model. Vcc live vs touchstar 2020 feature and pricing comparison. Pdi convenience store software wholesale petroleum. Depending on the modules purchased, users can use a predictive dialer designed to. The touchstar dialer, provided by daviker, is a feature rich and cost effective outbound call centre solution that substantially improves productivity. Touchstar, which offers call center software facilitating the remote or homebased agent model, today announced the launch of commerce for change, a new initiative to help create jobs for remote teleservices and call center workers in areas that are disadvantaged, remote, emerging from conflict, or recovering from disaster. Touchstar a provider of unified communication and call center technology. Daviker software is the exclusive value added reseller of noble systems touchstar predictive dialler and call centre system in the uk.
Aug 22, 2008 touchstar 2008 runs on a dell enterprise server that has been optimized for touchstar software and touchstar specific telecommunications port drivers. Hosted call center solutions provider touchstar launches. Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premisebased software to the cloud. Under his direct supervision as the coo of touchstar software, the first cloud based call center application in the industry, touchstar became the fastest growing call center company. Touchstar technologies ltd mobile computing solutions. Touchstar, a world leader in call center software, has acquired facetcorp of dallas, texas. Touchstar software corporation is a privately held developer of software based predictive dialer and contact center solutions with headquarters in denver, colorado, and offices now in new. Touchstar works with mediumsized businesses and large enterprises in the fields of collections. Sign up now and get the same team, the same management, and as always, the same philosophy of meeting promises that will follow. Our builtin tools are reliable, fast to deploy, and easy to manage. The touchstar dialer, provided by daviker, is a feature rich and cost effective outbound call centre solution that substantially improves productivity, accountability and profitability throughout any call centre operation.
Touchstar technologies ltd is a market leader in enterprise mobile. The noble suite features a comprehensive lineup of contact center solutions that can be customized to meet the needs of any business regardless of size, functional requirements or organizational goals. Outsourced call centers, bpo, banks, finacial institutions, insurance, telecom, tvshop, teleshop, survey, real estate network, hospital, airlines, support service, retail, ssc. Digisoft a touchstar software company released new version upgrades for call center software telescript 6. Enterprise call center solutions from noble systems can be customized to meet the needs of any business regardless of size. Since 1998, touchstar has focused on vertical markets including traditional telemarketing, outsourcing call centers, collection agencies, attorney collection operations, retail, and circulation call centers. Touchstar competitors, revenue and employees owler company. Touchstars headquarters is located in richmond melbourne, virgin island, usa. Apr 23, 2020 crm with call centerfunctionality is a software solution that covers both customer relationship management and call center management. Touchstar dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily. Digisoft releases new versions of its software denver, colo.
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